Karthikeyan Swaminathan
Department of Service Transformation, Movate Technologies Private Limited, Chennai, Tamil Nadu, India.

Koushik Chandramouli
Department of Digital Engineering, Movate Technologies Private Limited, Chennai, Tamil Nadu, India.

Ramakrishnan Sitaraman
Department of Digital Engineering, Movate Technologies Private Limited, Chennai, Tamil Nadu, India.

Kiran Marri
Department of Service Transformation, Movate Technologies Private Limited, Bangalore, Karnatka, India.

DOI https://doi.org/10.33889/IJMEMS.2025.10.3.032

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Abstract

The rapid expansion of digital content requires enhanced readability and comprehension for a diverse audience. The effectiveness of any information or content hinges on two crucial factors: its ease of understanding and readability. Tone, words, structure, semantics and transition flow are various factors influencing content comprehension. Traditional readability metrics, such as Flesch-Kincaid and Gunning-Fog, are limited in capturing deeper comprehension nuances. This paper introduces a new method leveraging natural language processing, Generative AI to quantitatively assess readability and ease of understanding, addressing the limitations of conventional indices. The methodology integrates semantic analysis, tone assessment, and transition flow, providing a comprehensive measure of content clarity. Experimental results demonstrate that the proposed model offers more accurate readability scores, besides correlating strongly with human comprehension levels. Key applications in e-learning, policymaking, and customer service illustrate its potential to improve content accessibility and engagement. This research advances content evaluation by offering a robust, scalable solution that benefits businesses and researchers alike, ensuring content is both clear and impactful.

Keywords- Readability, Grading document, LLM, Generative AI, Machine learning, Azure open AI, Content improvement.

Citation

Swaminathan, K., Chandramouli, K., Sitaraman, R., & Marri, K. (2025). Unmasking Content Clarity: Advancements in Defining, Measuring and Enhancing Readability. International Journal of Mathematical, Engineering and Management Sciences, 10(3), 601-617. https://doi.org/10.33889/IJMEMS.2025.10.3.032.